Rose Quartz

Effective Date: The 1st of September 2024

At Kalahari Essentials Africa, we are committed to providing our customers with high-quality products and a seamless shopping experience. Please review our shipment policy carefully to understand our practices regarding shipping costs and delivery.

• Shipping Fees

All prices listed on our website, kalahariessentials.com, exclude shipping costs. Shipping fees will be calculated at checkout based on the selected shipping method, destination, and the total weight of the order.

• Shipping Methods

We offer a variety of shipping options to meet your needs. During the checkout process, you will have the opportunity to select your preferred shipping method. Options may include standard, expedited, and express shipping.

• Delivery Times

Estimated delivery times will be provided at checkout based on the shipping method selected. Please note that delivery times may vary due to factors such as:

• Shipping destination
• Order processing time
• Holidays and peak seasons
• Unforeseen circumstances (e.g., weather conditions)

• Order Processing

Orders are typically processed within 30 working days. Once your order is processed, you will receive a confirmation email with tracking information.

• International Shipping

We currently offer international shipping to select countries. Please note that international orders may be subject to customs duties and taxes, which are the responsibility of the customer. Kalahari Essentials Africa is not liable for any delays or additional fees incurred during the customs process.

• Shipping Restrictions

Certain products may have shipping restrictions due to local laws and regulations. If your order includes restricted items, we will notify you and provide alternatives where possible.

• Lost or Damaged Packages

In the unlikely event that your package is lost or damaged during transit, please contact our customer service team at [Insert Contact Information]. We will work with the shipping carrier to resolve the issue promptly.

• Customer Responsibility

It is the customer’s responsibility to provide accurate shipping information. Kalahari Essentials Africa is not liable for delays or issues arising from incorrect addresses or contact information provided at the time of purchase.

• Changes to Shipment Policy

Kalahari Essentials Africa reserves the right to update or modify this shipment policy at any time. Any changes will be posted on our website, and we encourage you to review this policy periodically.

• Contact Us

If you have any questions or concerns regarding our shipment policy, please feel free to reach out to our customer service team kalahariessentialsafrica@gmail.com

Thank you for choosing Kalahari Essentials Africa! We appreciate your business and look forward to serving you.